Terms and Conditions

By confirming your reservation with us or any other booking site/agent, you accept the terms and conditions below: 

Check-In /Check-Out Policies: 

  • Check-In: between 14:00 – 18:00
    •  
  • Check-Out: 10:00
    • Please check-out before going out for breakfast on your day of departure

Note that reservations may be cancelled automatically after 18:00 hours without prior notice, if the Guest House is not informed about the approximate time of late arrival.Unless prior arrangements have been made with management. 

No smoking
Wilderness Ocean Guesthouse is a smoke-free property. What this means is: Smoking in-doors is strictly prohibited and will be viewed as a serious offence. You are allowed to smoke in 1 particular designated outdoor area, not to disturb other guests. 

Rates: 

  • Rates are per room per night 1 or 2 persons max per room occupancy. 
  • 50% deposit required on confirmation of reservation. (no payment booking will be released) 
  • We offer room only  
  • We offer long stay rates. 
  • Rates are subject to change without prior notice; this will not affect current bookings. 
  • Rates are included of tourism tax. 
     
    Cancellation Policy: 
  • as from 30 days or no shows:- the total price of the reservation will be charged.  
  • No Refunds applicable during peak season 15 December-15 January
     
    Deposit Conditions, Credit Card/EFT Guarantee: 
  • 50% of the total amount will be charged on the day of booking and is refundable. (See cancellation policy) 
  • The Guest House reserves the right to charge 50% of the booking on day of booking. 
  • All rooms are only guaranteed upon a deposit as per above. No Deposit or payment received after booking with us will result in rooms been sold without prior notice. 

Accepted credit cards: 
Visa, MasterCard 

Children: 
We accept children as from the age of 12. 
Notice that our rooms are only suitable for 1-2 persons per room, this to guarantee at all time a pleasant, enjoyable and quiet time for everybody and a maximum of 12 guests in the house. 

Pets: 
We regret we do not cater for any pets.